Refund and Returns Policy

How do I change and cancel my order to get a refund?

We begin processing your order as soon as it is placed. Unfortunately, they cannot be cancelled or modified once orders are submitted.

Melted Products due to Heat exposure (Jagabeauty Body Yum-Yum)

For deliveries outside of Lagos, it is possible for Jagabeauty Body Yum-Yum products to melt in transit due to Nigeria’s warm weather. The volume of Jagabeauty Body Yum-Yum may reduce and the contents may possibly melt completely.

Please do order items to an address where products will not be exposed to heat for a long period of time. We will do our best to package items for best preservation before we ship them to you. 

We do not offer refunds for items that melt during shipping.

Can I get a refund?

𝗡𝗢 𝗥𝗘𝗙𝗨𝗡𝗗𝗦 𝗼𝗿 𝗘𝗫𝗖𝗛𝗔𝗡𝗚𝗘 except if an item is unavailable or damaged in transit.

Kindly note:

- All items kept with us for 𝗠𝗢𝗥𝗘 𝗧𝗛𝗔𝗡 𝟮 𝗠𝗢𝗡𝗧𝗛𝗦 are automatically forfeited.

- Please re-read & confirm your order to avoid any misunderstanding.

Thank you!

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𝐖𝐈𝐓𝐇 𝐏𝐀𝐘𝐌𝐄𝐍𝐓, 𝐀𝐋𝐋 𝐈𝐍𝐅𝐎𝐑𝐌𝐀𝐓𝐈𝐎𝐍 𝐇𝐄𝐑𝐄𝐈𝐍 𝐒𝐓𝐀𝐓𝐄𝐃 𝐀𝐑𝐄 𝐃𝐄𝐄𝐌𝐄𝐃 𝐑𝐄𝐀𝐃 & 𝐀𝐆𝐑𝐄𝐄𝐃 𝐁𝐘 𝐘𝐎𝐔.